Debix is a good identity theft protection service, hosting several essential features and some unique benefits not found in any other service we reviewed. They offer a good service for anyone interested in protecting their identity. If you’re looking for a full-service protection service for your good name, they are a viable option, particularly if you’re looking for added security and insurance.

Debix is accredited by the BBB. And with just over a year in business under their belt, they have received very good consumer ratings and have achieved a high level of customer satisfaction.

Debix places fraud alerts on your account with all three major credit bureaus. These alerts ensure that nobody (including you) will be allowed to start a new line of credit in your name without your consent and approval. Their unique service adds security by issuing a separate, concealed phone number to the credit bureaus, so that when they call for your permission to start a new line of credit, the request will be forwarded to three phone numbers of your choice. This keeps your personal phone numbers safe and concealed, and assures that you will get the fraud alert wherever you are.

After reaching you on one of your three designated phone numbers, they verify your identity with a prerecorded Voice Key as well as a secret PIN number. You can be sure that you will be the only one approving credit in your name by hearing your own voice and entering your unique PIN. They are the only identity theft protection service that we reviewed that includes the PIN and voice verification feature and one of only two that utilizes a concealed phone number to protect your identity.

They you protect your good name and reputation with help from their trained team of incident response specialists. Should there happen to be a breach in your identifying information security, they protect you with their $1 million service guarantee. But even more than protecting you from any defects in their service, they have an additional $25,000 insurance policy underwritten through AIG. They are one of only a few protection services we reviewed that had both a service guarantee and additional insurance.

Debix automatically orders your free credit history reports from all three credit bureaus, sending them to you so you can compare them and monitor them once a year. They also help you eliminate junk mail by getting your name removed from pre-approved and prescreened offer lists used by creditors and insurance companies. Furthermore, they will contact the Do Not Call Registry for you and remove your name from telemarketing lists, further eliminating annoying offers and contact.

They provide a good support base via phone, although it is not as accessible as our higher ranked services. You can also get help online, through e-mail, by reading their FAQs or watching their online demo.

With regard to what information is actually protected, Debix is a bit limited when compared to LifeLock. They protect your full name, social security number, and credit card information as well as your address and phone number.