Reputation:  

TrustedID is rated a satisfactory business according to the Better Business Bureau and they have been in the identity protection business for 4 years. They have received decent consumer ratings, averaging a score of 74% satisfaction. Their customer base is large and growing, and they have demonstrated a good track record of customer satisfaction.

Security:  

TrustedID provides maximum security for all of your protected information. Their Lender DoubleCheck™ works by placing fraud alerts on your behalf. With these alerts in place, your permission must be double-checked and your identity verified before you (or more importantly, somebody else) takes an additional line of credit with your information.

They go above and beyond by providing fraud monitoring, online scanning of the black market, and other known danger zones where your identifying information might be compromised. They also provide a CreditLock™ service, which places a freeze on your credit. This allows you to direct all three credit bureaus to release your credit reports to third parties only with your explicit permission. Credit freezing is now available in all states at an additional cost.

They are one of the only identity theft protection services we reviewed that provided fraud alerts, fraud monitoring and the ability to freeze and unfreeze your credit.

Recovery Assistance:  

In the event of your identity being stolen, TrustedID will provide you with assistance to resolve the issues and recover your identity. The TrustedID Claims kit includes a detailed description of the resolution process and further guidance to help avoid future problems. They will provide information to the Federal Trade Commission (FTC) and other government agencies as needed to help recover your identity.  With the $1 million service guarantee, they agree to reimburse you for any costs, lost wages, or legal expenses that occur as a result of any defect from their service.

Additional Features:  

TrustedID does more than monitor and protect your credit. They also provide some handy additional services to its customers, including mail-list removal. Having fewer pre-approved credit card offers is not only a nice convenience, but can further protect your mail from being stolen by identity thieves by eliminating the amount of identifying mail you receive.

Child identity theft is a growing concern, and they provide tools to help you protect yourself and your family. Their family plan protects an unlimited number of adults and children in your household. This value cannot be overstated when taking into account the dangers of identity theft to children. Read more about child identity theft protection. They also provide custom plans and services for companies, protecting employees and customers from identity theft. Whatever your identity protection needs, they have a service for you, your family and/or organization.

Help/Support:  

TrustedID is the only identity theft protection service we reviewed that has all the help and support features that we looked for. Their live phone support is available for twelve hours every day. You can also get support online through e-mail or by reading their FAQs. Additional tips and help are located on their online resource center and ID theft blog. They have help and support in a variety of available formats, but more importantly, they have great customer support that is truly helpful.

Information Protected:  

TrustedID protects your full name, social security number, phone numbers, credit card numbers, address and e-mail addresses. They protect the information identity thieves use to not only commit credit fraud but also medical identity fraud.

TrustedID is a good option for identity protection, with additional value for families. With great security features and additional safety services, They provide a good all-around identity theft protection service for helping you protect your identity. And more than helping defend your good name, they will help you resolve any problems with their service that you may encounter should you become the victim of identity theft. For what’s at stake should you become a victim of identity theft, they offer a tremendous value for you and your family.